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Frequently Asked Questions
Find answers to common questions about our products and services
We offer a 30-day hassle-free return policy on all items. Products must be in their original condition with tags attached. Returns are processed within 3-5 business days after we receive your items.
Standard shipping typically takes 5-7 business days. Express shipping options (2-3 business days) are available at checkout. International shipping may take 10-14 business days depending on the destination.
Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout. Please note that customs duties and taxes may apply depending on your location.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shopify Pay for your convenience. All payments are securely processed with 256-bit SSL encryption.
Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account dashboard. For additional support, our customer service team is available 24/7.
Yes, premium gift wrapping is available for a small additional fee. You can select this option during checkout. We also include a personalized gift message at no extra cost upon request.