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FAQs
How long does shipping take?+
We typically deliver within 5-10 business days, depending on your location.
Do you offer free shipping?+
Yes, we offer free shipping on all prepaid orders
Can I return or exchange a product?+
Absolutely! You can return or exchange any product within 7 days of delivery if it's unused and in original packaging.
What if the product is damaged or defective?+
We'll make it right. Just share a photo or video within 48 hours of delivery, and we'll send a free replacement or refund.
How do I track my order?+
Once your order ships, you'll receive a tracking link via SMS and email.
Is it safe to shop from Kaidox?+
Absolutely. We use SSL encryption and trusted payment partners to ensure your data is secure.